Legal Documents

Jet Bas Privacy Policy — Our Commitment to Protecting Your Data

jet basAt -, protecting your personal data is our highest priority. This Privacy Policy clearly outlines — what data we collect, why we collect it, and how it is kept secure.

Last Updated: January 1, 2026
Language: Bengali (bn-BD)
GDPR-Compliant
Read time: ~8 minutes
01

Introduction & Scope

jet bas Welcome to the Privacy Policy of (jetbas.biz). This document explains how we collect, store, process, and protect your information when you use our website, mobile application, and all related services.

This Privacy Policy jet basApplies to all of -'s services — from the web browser and mobile app to Live Chat support, email communications, and any promotional activities. By using our services, you are considered to have consented to this privacy policy.

Our Core Commitment
  • Your data will never be sold to third parties.
  • Only the information that's strictly necessary is collected.
  • All data is protected in accordance with international security standards.
  • You can view, update, or delete your data at any time.
02

What Data We Collect

jet bas Two types of data are collected — information you provide directly, and information our system collects automatically.

Information You Provide Directly

Data Type Example Requirements
Identification Information Full name, email, phone number Mandatory
Identity Verification NID, Passport, Driving Licence For withdrawals
Financial Information Mobile banking number, bank account For Payments
Address Current and permanent address For KYC Verification
Contact Information Support tickets, live chat messages For support

Automatically Collected Data

  • IP address and geographic location (down to city level)
  • Device type, operating system, and browser version
  • Session duration and browsing patterns
  • Game history and betting activity
  • Login time, logout time, and account activity logs
  • Referral Source & Traffic Source
03

How We Collect Your Data

jet bas collects your information through a variety of methods. Each method is fully transparent and operates only with your consent.

Direct Collection Methods

  • Registration Form: Information you provide when creating your account.
  • KYC Verification Form: Documents uploaded during identity and address verification.
  • Payment Form: Financial information provided during deposits or withdrawals.
  • Support Contact: Information shared when contacting us via live chat, email, or phone.

Automated Collection Methods

  • Cookies & Session Tokens: To remember your login status and preferences.
  • Analytics Tools: Analysing user behaviour to improve service quality.
  • Server Logs: For security monitoring and issue diagnostics.
Collected via Third Parties
In certain cases, our payment partners (such as Mobile Pay and Nagad) may share limited data collected on their own platforms — solely for transaction verification purposes. This information is not used for any other purpose.
04

Purpose of Data Use

jet bas Your data is used for specific, legitimate purposes only. No information is collected or used unnecessarily.

Purpose of Use What Data Is Used Legal Basis
Account Management Name, email, password Contract Fulfilment
Identity Verification (KYC) NID, address, date of birth Legal Obligation
Transaction Processing Payment details, bank number Contract Fulfilment
Fraud Prevention IP, device information, logs Legitimate Interest
Customer Service Communication History Contract Fulfilment
Marketing & Promotions Email, preference list Consent
Service Improvement Usage Patterns (Anonymous) Legitimate Interest
Marketing Communications
If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time. This will not affect your account or access to our services. Even after opting out, you will continue to receive important transaction-related notifications.
05

Data Sharing Policy

jet bas Never sells your personal data or shares it with third parties for advertising purposes. However, limited data sharing is necessary in certain specific circumstances.

Who We Share Your Data With

  • Payment Providers: Mobile Pay, Nagad, and bank operators for transaction processing — only the payment information strictly required.
  • KYC Verification Provider: Licensed verification partners for identity confirmation.
  • Law Enforcement Agencies: When required by court order or legal obligation.
  • Game Software Providers: Minimum technical data required to operate games.
  • Cloud & Hosting Services: For secure data storage — under strict confidentiality agreements.
What We Never Do
  • Selling your data to advertisers.
  • Sharing data with any organisation outside the approved list.
  • Using your data for marketing purposes without your consent.
  • Sharing your identity directly with third-party analytics for any purpose other than anonymous statistics.
06

Cookies & Tracking Technology

jet bas We use cookies and similar technologies to enhance your experience. When you first visit the site, you'll be given the opportunity to set your preferences via the cookie consent banner.

Cookie Type

  • Essential Cookies: Login sessions and security tokens — without these, the site simply won't function.
  • Functional Cookies: To remember your language preference, theme setting, and last viewed game.
  • Analytics Cookies: To identify the most-visited pages and understand where issues are occurring.
  • Marketing Cookies: To show you relevant offers (with your consent only).
Cookie Controls
You can delete or block cookies at any time from your browser settings. However, disabling essential cookies may prevent you from logging in and cause some services to stop working properly. Disabling marketing cookies may mean you still see generic ads, but personalised offers will no longer be shown.
07

Data Storage & Security

jet bas We use industry-leading security technology to keep your data safe. Our servers operate in ISO 27001-certified data centers.

Security Measures

  • 256-bit TLS/SSL encryption — applied to all data transfers.
  • AES-256 encryption — for stored sensitive data.
  • Multi-Factor Authentication (MFA) — for administrative access.
  • Automated threat detection and real-time monitoring.
  • Regular security audits and penetration testing.
  • Data backups — stored on geographically separate servers.

Data Retention Period

  • Active Account: Until the account is closed.
  • Closed Account: Up to 5 years (as required by law).
  • Transaction Records: 7 years in accordance with financial regulations.
  • Support Contact: 2 years after resolution.
  • Analytics Data (Anonymised): Indefinitely.
In the event of a security breach
If a data breach is detected jet bas Affected users will be notified by email within 72 hours, and all necessary protective measures will be taken.
08

Your Rights & Controls

jet basAs a - member, you have full control over your personal data. You may exercise the following rights at any time:

  • Right of Access: The right to know what information we hold about you.
  • Right to Rectification: The right to update any inaccurate or incomplete information.
  • Right to Erasure: Request deletion of your data under specific conditions.
  • Right to Restrict Processing: Request to restrict the use of your data for certain purposes.
  • Right to Data Portability: The right to receive your data in a portable format (CSV/JSON).
  • Right to Object: The right to object to your data being used for marketing or profiling.
  • Right to Withdraw Consent: The right to withdraw any previously given consent at any time.
To Exercise Your Rights
To exercise any of your rights support@jetbas.bizEmail us at -. We will respond within 30 days of receiving your request. Additional verification may be required to confirm your identity.
09

Protection of Minors' Data

jet bas-'s services are strictly intended for users aged 18 and above. We do not knowingly collect data from anyone under the age of 18.

Age is verified at registration and further confirmed during the KYC process. If we believe a minor's data has been collected inadvertently, the account will be closed immediately and all collected data deleted.

If you become aware that a minor is using our platform, please support@jetbas.biz- to let us know.

10

Privacy Policy Changes

This privacy policy may be updated from time to time due to business changes, new services, or legal requirements. For significant changes, you will be notified at your registered email at least 14 days before they take effect.

The date of the latest update will always be shown at the top of this page. For minor changes, the policy may be updated without email notification — we therefore recommend checking this page from time to time.

Current Version Information
  • Version: 2.4
  • Published: 1 January 2026
  • Next Review: 1 July 2026
  • Primary Language: Bengali (bn-BD)
11

Contact & Complaints

For any questions, concerns, or complaints about this privacy policy, please get in touch. We aim to respond within 7 business days.

  • Email: support@jetbas.biz
  • Live Chat: Chat button at the bottom-right corner of the site
  • Response Time: Usually 24–72 hours
Complaint Resolution
If your issue cannot be resolved with us, you have the right to file a complaint with the relevant regulatory authority.jet bas Committed to full cooperation with all regulatory investigations.
Last Updated: January 1, 2026 support@jetbas.biz

Why Choose jet bas

Our6 Firm Commitments to Protecting Your Data

At Jet Bas, your privacy is respected at every level — from technology to human support.

End-to-End Encryption
jet basAt -, all your data is secured with 256-bit SSL encryption. From data transfer to storage — maximum security is ensured at every step.
Data Is Never Sold
jet bas Never sells your personal data to third parties. Your information is used solely to provide our services — nothing more.
You're in Control
View, update, or delete your data at any time. jet basYou can manage everything yourself from -'s user dashboard.
Following International Standards
jet bas's privacy policy is built in accordance with GDPR and international data protection standards. Data is stored in ISO27001-certified data centres.
Immediate Breach Notification
If a security issue is identified, you will be notified by email within 72 hours. jet bas- Transparency is our core principle — nothing is hidden.
24/7 Bengali Support
For any privacy-related questions, our Bengali-speaking support team is always here to help. Reach us via live chat or email at support@jetbas.biz.

Safe Start

Trust our Privacy Policy —jet basJoin -

We never compromise on protecting your data. With a fully transparent policy, advanced security technology, and Bengali-language support, today jet basRegister at -.

SSL Secured
Data Is Never Sold
24/7 Bengali Support
18+ Only
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